Services – Categorised by Customer Business Size

Begarin’s staff have worked with large and small sized businesses, so we understand many of the project and operational challenges. Here we present services categorised into business size, however if you wish to view the services by TYPE go to this page.

Small
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Being a small-sized business and new in the market, we understand this sized operation, whether it be a home-office or a commercial premises.

Common Services
  • Administrative:
    – effective Records Management tools and methodology
    – IT tools and time-management techniques
  • Cloud:
    – network infrastructure, servers, offline file storage, notes and contacts management
  • File:
    – Life-cycle – conventions, management methodology, versioning and backup
  • General:
    – IS Consulting (architecture, risk, security, information storage)
    – IT Consulting (purchasing assistance, project management, maintenance and diagnostics)
    – IT training for general staff
    – Work-flow and best use of IT
  • Infrastructure:
    – Provisioning (desktops, networks, servers (Windows&Linux), Internet, data-centres)
    – provision of Systems and Network Virtualisation to save on cost, resources, enhance services and create redundancy
    – file storage (direct, NAS, SAN, and cloud)
    – VOIP phone/video/chat communication services
  • Internet:
    – DNS, Web and Email setup
    – link establishment, security lock-down
    – (web) site filtering protection for business or home
  • Network:
    – establish redundant fail-over or load-sharing Internet links
    – internal network devices/servers from a remote computer or office
  • Project:
    – management of simple to complex
  • Security:
    – incorporate secure password storage methodology
    – establish encrypted eMail, chat, voice/video/text chat services
  • Smart phone:
    – integration (contacts, documents, email, web, notes, passwords)
  • Software:
    – applications to meet your needs
    – configuration (printers, drivers, CRM, PDF, Office document applications)
    – open-source, free, readily available and developed for your industry
    – Advice and installation, upgrade
    – development for customised solutions
  • Web:
    – Design and Provisioning
    – SEO and Analytics
  • Workstation:
    – Diagnosis and Health check
    – Open-Source software/applications alternatives
    – Migration from Windows to Linux
    – Migration from commercial software to open-source(free)

Specific Industry Needs

Start-Up
  • Administrative:
    – provision of customer relationship management database
    – assistance (content, layout, graphics), business plans
Technical
  • Automation:
    – work-flow assessment and tools
  • Compliance:
    – monitor, segregate or regulate internal network traffic
    – regulate internal network traffic going to the Internet
    – assessment, Audit reporting
  • Kiosk & Signage:
    – establishment of remotely managed terminals
  • Media:
    – provision of multi-media asset management system
  • Operations:
    – monitor and alert when Sensors, Systems, Network or Database parameters are exceeded
    – Risk Assessment and Management
  • Security:
    – implement threat management Internet gateway
  • Workstation:
    – lock-down and compliance
non-Profit or Charity
  • Automation:
    – work-flow assessment and toolsCompliance: monitor, segregate or regulate internal network traffic
  • Compliance:
    – regulate internal network traffic going to the Internet
    – assessment, Audit reporting
  • Kiosk & Signage:
    – establishment of remotely managed terminals
  • Media:
    – provision of multi-media asset management system
  • Operations:
    – Risk Assessment and Management
  • Project:
    – management of simple to complex
  • Security:
    – implement threat management Internet gateway
  • Workstation:
    – lock-down and compliance

Medium

Common Services
  • Administrative:
    – provision of customer relationship management database
    – effective Records Management tools and methodology
    – IT tools and time-management techniques
    – provision of IT policy, compliance reports
    – software and hardware asset management system
  • Automation:
    – work-flow assessment and tools
  • Cloud:
    – network infrastructure, servers, offline file storage, notes and contacts management
  • Compliance:
    – monitor, segregate or regulate internal network traffic
    – regulate internal network traffic going to the Internet
    – assessment, Audit reporting
  • File:
    – Life-cycle – conventions, management methodology, versioning and backup
  • General:
    – IS Consulting (architecture, risk, security, information storage)
    – IT Consulting (purchasing assistance, project management, maintenance and diagnostics)
    – IT training for general staff
    – Work-flow and best use of IT
  • Infrastructure:
    – provisioning (desktops, networks, servers (Windows&Linux), Internet, data-centres)
    – provision of Systems and Network Virtualisation to save on cost, resources, enhance services and create redundancy
    – file storage (direct, NAS, SAN, and cloud) and protection
    – VOIP phone/video/chat communication services
  • Internet:
    – DNS, Web and Email setup
    – link establishment, security lock-down
    – web site filtering protection for business or home
  • Kiosk & Signage:
    – establishment of remotely managed terminals
  • Media:
    – provision of multi-media asset management system
  • Network:
    – establish redundant fail-over or load-sharing Internet links
    – establish redundant internal network structure
    – internal network devices/servers from a remote computer or office
  • Operations:
    – monitor and alert when Sensors, Systems, Network or Database parameters are exceeded
    – Risk assessment and management
    – Task/Helpdesk Ticketing for IT management or for other departments
  • Project:
    – management of simple to complex
  • Security:
    – establish encrypted eMail, chat, voice/video/text chat services
    – implement threat management Internet gateway
    – incorporate secure password storage methodology
  • Smart phone:
    – integration (contacts, documents, email, web, notes, passwords)
  • Software:
    – advice and installation, upgrade
    – applications to meet your needs
    – configuration (printers, drivers, CRM, PDF, Office document applications)
    – open-source, free, readily available and developed for your industry
    – development for customised solutions
  • Web:
    – design and provisioning
    – SEO and analytics
  • Workstation:
    – diagnosis and health check
    – lock-down and compliance
    – Open-Source software/applications alternatives
    – migration from Windows to Linux
    – migration from commercial software to open-source(free)

Specific Industry Needs

Education
  • Workstation:
    – classroom-style management of desktops and laptops with a “teacher see-all” capability
Casino and online gaming
  • Attitude:
    – confidentiality and professionalism
  • Consultancy:
    IS/IT/CMS  for land/sea/online
  • Development:
    – intimate knowledge of requirements and integration issues
  • Network:
    – benefit from an established support network of IT professionals working in the industry
  • Understanding:
    – extensive experience working in the industry (land, sea and online-based)

 

  • Workstation:
    – classroom-style management of desktops and laptops with a “centralised see-all” capability

Large

Common Services
  • General:
    – IS Consulting (architecture, risk, security, information storage)
    – IT Consulting (purchasing assistance, project management, maintenance and diagnostics)
    – IT training for general staff
  • Internet:
    – link establishment, security lock-down
  • Media:
    – provision of multi-media asset management system
  • Network:
    – establish redundant fail-over or load-sharing Internet links
  • Operations:
    – monitor availability and performance, alert when Sensors, Systems, Network or Database parameters are exceeded
    – risk assessment and management
    – Task/Helpdesk Ticketing for IT management or for other departments
  • Software:
    – development for customised solutions
  • Workstation:
    – classroom-style management of desktops and laptops with a “teacher see-all” capability
    – diagnosis and health check
    – lock-down and compliance
    – Open-Source software/applications alternatives
    – migration from Windows to Linux
    – migration from commercial software to open-source(free)

Specific Industry Needs

Governemnt or Federal Agency
  • ITIL familiarity – 10 years working with Australian Government
  • Experienced – since 1988
  • Certified – desktop and server
  • Security – past ASIO Secret clearance